Privacy Policy

Last Revision: November 7, 2023

Introduction

Pairwise Technologies LLC operates the pairwise.ai website, and we are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at support@pairwise.ai. If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide to us when registering at the Pairwise platform, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Platform or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Platform, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Personal Information Provided by You: name, address, contact information, passwords and security data, payment information, and social security number.
• All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Platform. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Platform, and other technical information.

Use of Your Information

We use personal information collected via our Platform for a variety of business purposes, including to:

• Facilitate account creation and logon process.
• Send administrative information to you.
• Fulfill and manage your orders.
• Request feedback and contact you about your use of our Platform.
• To protect our Platform.

Disclosure of Your Information

We may disclose your information to our third-party service providers, to contractors or service providers, to fulfill the purpose for which you provide it, for any other purpose disclosed by us when you provide the information, with your consent, to comply with the law, and to enforce our rights.

Retention of Your Information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect or impenetrable.

Policy for Children

We do not knowingly solicit data from or market to children under 18 years of age. By using the Platform, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Platform.

Updates to Our Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date, and the updated version will be effective as soon as it is accessible.

Contact Information

Please contact us if you have any questions about Pairwise's Privacy Policy, the information practices of the Sites, or if you have questions about your rights. You may email us at support@pairwise.ai.